Return Policy | PeakForm Recovery

Return Policy

At PeakForm Recovery, we stand firmly behind the quality of every product we sell, which is why our official Return Policy is designed to provide you with total peace of mind. We understand that finding the right wellness tool is a personal journey, and if you are not completely satisfied with your purchase, our Return Policy ensures a hassle-free, 30-day money-back guarantee.

Eligibility and Conditions

To ensure a smooth process under our Return Policy, please note the following requirements for all returns:

  • Returns must be initiated within 30 days of the original delivery date.
  • All items must be returned in their original condition and include all original packaging materials.
  • A valid proof of purchase, such as your order number or original confirmation email, is required for all requests.

How to Start a Return:

Initiating a return is simple when following the steps outlined in our Return Policy:

  • Contact our support team through the Contact page and include your order number.
  • We will provide you with clear return instructions and a prepaid shipping label within 24 hours of your request.
  • Please ensure the item is securely packed in its original packaging before shipping it back to our facility.
  • Once we receive and inspect the returned item, your refund will be processed within 5-7 business days.

Refunds and Exchanges

Refunds are always issued to your original payment method. Please allow an additional 5-7 business days for the funds to reflect on your financial statement after the inspection is complete. Please note that we currently do not offer direct product exchanges. If you wish to exchange an item, we kindly ask that you return the original and place a new order through our store.

Damaged or Defective Items

If you happen to receive a damaged or defective item, please reach out to us immediately with photos of the product. We prioritize your satisfaction and will send a replacement at no cost to you as part of our commitment to excellence. Thank you for trusting us with your wellness needs; we are here to ensure your experience remains positive and rewarding.